Cascades Mountain Resort, Ascend Hotel Collection, Hendersonville ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

201 Sugarloaf Road, Hendersonville, North Carolina, United States, 28792

Cascades Mountain Resort is located in Hendersonville, North Carolina, offering a family-friendly environment suited for all ages. The resort caters to a diverse clientele with its variety of amenities, including a water slide and game room. Its proximity to the beautiful Blue Ridge Mountains adds natural beauty and outdoor adventure opportunities to guests' experiences.

Location

Cascades Mountain Resort is conveniently located 20 km from Asheville Regional Airport, providing easy access for travelers. The resort is situated near various landmarks, including the Blue Ridge Mall and local parks, making it an ideal base for exploring Hendersonville's vibrant culture and natural beauty.

Rooms

The resort features comfortable rooms that include a flat-screen TV, refrigerator, coffee maker, and microwave. Guests can enjoy the convenience of a sitting area with a sofa bed in select accommodations. The rooms are designed to ensure a cozy stay, making it suitable for both short and long visits.

Eat & Drink

Onsite dining is available at the Old Orchard Tavern, which serves a range of American dishes. The restaurant caters to lunch and dinner services with an à la carte menu. Signature dishes may highlight local flavors, providing guests with a taste of the region.

Leisure & Business

The resort offers a variety of recreational activities, including a pool area with a water slide and a game room for entertainment. Guests can also visit the cafe and gift shop located within the resort for added convenience. Seasonal events are hosted to engage all ages and enhance the leisure experience.

“The hotel's location is perfect for enjoying the beautiful landscapes and attractions of Asheville.”view full review

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“Exceptional service with friendly and helpful staff!” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 16:00-23:59

from 10:00-11:00

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

At the hotel Cascades Mountain Resort, Ascend Collection guests are invited to a full breakfast served for free.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

Year renovated:2007

Number of rooms:100

Former name

Quality Inn & Suites

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Accessible or Non-Smoking

Max:

3 persons

33 m²

Bed options:

1 King-size bed

Coffee machine

Bathtub

room details

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King Room Non-Smoking

Max:

4 persons

33 m²

Bed options:

1 King-size bed

Coffee machine

Bathtub

room details

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Queen Room Two Queen Beds Non-Smoking

Max:

4 persons

33 m²

Bed options:

2 King Size Beds

Coffee machine

Bathtub

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Hendersonville 3.2 km

Airports

Asheville Regional (AVL) 16.6 km

Greenville-Spartanburg International (GSP) 89.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“The restaurant offered generous portions, and the fried green tomato caprese appetizer was a standout dish that we thoroughly enjoyed.” view full review

Fun Pool Area

“The indoor pool was perfect for the kids, who absolutely loved the waterslide and spent hours playing merrily, creating lasting family memories.” view full review

Great Meeting Space

“The lobby had wonderful open meeting spaces with a cozy fireplace, allowing our family to gather comfortably outside of our rooms.” view full review

Cozy Room Setup

“The rooms were clean and adequately equipped with everything we needed for a comfortable stay, making it feel like a home away from home.” view full review

General

Non-smoking property
Free Wi-Fi
Free parking
24-hour reception
Late check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
Currency exchange
Gift/Newsstand
Coffee shop
Fireplace
Smoke detectors

Sports & Fitness

Exercise gym
Billiard tables
Fitness studio

Guest Parking

Refrigerator
Microwave

Services

Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Newspaper service

Dining

Breakfast
Restaurant
Poolside snack bar
Free breakfast

Business

24-hour business centre

Children

Children's pool
Water slides
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Swimming pool
Television in lobby

Room features

Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub

Self-catering

Refrigerator
Microwave

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

201 Sugarloaf Road, Hendersonville, North Carolina, United States, 28792

Map view

201 Sugarloaf Road, Hendersonville, North Carolina, United States, 28792

City landmarks

Oklawaha Greenway

2.4 km

10 Francis Rd

Needful Things Antique Mall

920 m

Epic Theatres of Hendersonville

860 m

Mall

Blue Ridge Mall

940 m

Museum

Mineral Lapidary Museum

3.3 km

Moores Grove Church

1.1 km

Blue Ridge Tabernacle

1.1 km

Church

Ebenezer Baptist Church

1.2 km

Church

Mount Pisgah Lutheran Church

1.5 km

Church

Mountain View Baptist Church

1.5 km

Fair Haven Church

1.7 km

Park

Jackson Park

2.7 km

Mountain View Church

1.7 km

650 Maple St

Apple Valley Model Railroad Club

2.8 km

Museum

Hands On Children's Museum

3.3 km

Museum

Henderson County Heritage Museum

3.5 km

538 N Main St

Appalachian Pinball Museum

3.1 km

Aquarium

Team ECCO Ocean Center and Aquarium

3.2 km

1730 Asheville Hwy

Patton Park

2.9 km

650 Maple St

Historic Railroad Depot

2.8 km

Gallery

Art MoB Studios & Marketplace

3.2 km

Mt. Carmel Baptist Church

2.7 km

Apple Valley Church of God

2.7 km

Southern X793

2.8 km

Garden

Bullington Gardens

3.3 km

Farm

Mountain Fresh Orchard

3.2 km

749 Chestnut Gap Rd

Appalachian Ridge Artisan Hard Cider

3.1 km

Art Center of Henderson County

3.2 km

Public Building

Henderson County Clerk of Superior Court

3.2 km

Hendersonville

Francis Lightener Ledge

3.2 km

Nearby

10 Francis Rd

Needful Things Antique Mall

920 m

Restaurants

Old Orchard Tavern at Cascades Mountain Resort

280 m

201 Sugarloaf Rd

Outback Steakhouse

2.5 km

250 Mitchelle Dr

Cafe on the Veranda

670 m

130 Sugarloaf Rd

A Day in the Country

710 m

130 Sugarloaf Rd

Tequilas Bar & Grill

2.3 km

300 Freeman St

Reviews and Ratings

Feedback from previous guests about their experience

66%

liked the resort and would come back again

6.6/10

Nice

Rooms

5.2

Location

8.2

Service

6.0

Dining

5.8

3.5/5 based on 182 reviews

#7 of 11 hotels in Hendersonville based on Tripadvisor

Stanley

United States, January 2025

5.6/10

I had a mixed experience at this resort. The amenities, especially the pool area, were great for families and the staff was generally friendly. However, I encountered some significant issues with the cleanliness of the room and being wrongly accused of something I didn’t do left a sour impression. While the location is fantastic for local attractions, the experience was marred by the lack of effective communication from management.

Rooms

5.0

The room felt unclean when I arrived, with a sticky floor and hair in the tub. The chlorine smell from the nearby pool area made it difficult to breathe.

Service

5.0

The service was hit or miss; some staff were helpful, while others seemed disorganized and unapproachable, especially after a complaint.

Location

9.0

The resort is situated in a beautiful area, close to Asheville and local attractions, which I appreciated during my stay.

Dining

5.0

Breakfast was basic with very limited options, lacking variety in both healthy snacks and hot meals.

Facilities

7.0

The pool facilities were fun for kids and well-featured, but the adult whirlpool area was not enforced, allowing younger children to disrupt the experience.

Lawrence

United States, December 2024

6.8/10

The hotel has a lot of potential but falls short in several areas. I appreciated the family-friendly atmosphere and the restaurant food was a standout, but the room cleanliness and noise from children made my stay less enjoyable. I also had issues with the service during my visit, which further affected my experience. Overall, it could be a great spot for families if they could address these concerns.

Rooms

5.0

The rooms left a bit to be desired with cleanliness issues, including trash from previous guests and visible stains. While they were spacious, they could definitely use some updating.

Service

6.0

Service was a mixed bag; while some staff were friendly and responsive, I encountered issues that were not effectively handled, making me feel uncomfortable.

Location

7.0

The location was convenient for local attractions, but the noise levels, especially from children around the pool area, could be disruptive.

Dining

8.0

The restaurant food was amazing and definitely a highlight of my stay, although the breakfast options at the hotel were lacking.

Facilities

7.0

The pool area was fun and seemed to be a hit with families, but there were issues with noise and lack of adult supervision.

Tom

United States, November 2024

7.0/10

Cascade Mountain Resort offers great value for families with its impressive indoor pool and delicious dining options, although some issues with room comfort and noise from children could detract from the experience. The location is convenient for accessing outdoor attractions, but the condition of the rooms may leave something to be desired. Overall, it's ideal for those prioritizing fun for kids over adult-focused relaxation.

Rooms

6.0

The rooms were spacious but showing signs of wear, with issues like stained carpets and noise from the pool area being somewhat distracting.

Service

5.0

While the staff was friendly, they struggled with housekeeping during high occupancy and were not very responsive to certain requests.

Location

8.0

The resort is conveniently located near outdoor attractions and eateries, making it easy to find things to do.

Dining

7.0

The food in the onsite tavern was delicious and a highlight of the stay, although breakfast offerings were basic.

Facilities

9.0

The indoor pool area with slides was a major hit with the kids, providing plenty of entertainment.

Gary

United States, October 2024

6.6/10

The hotel has a great pool area that my kids loved, but the check-in process could be frustrating during busy times. The rooms feel a bit outdated, and I had some issues with cleanliness upon arrival. Overall, I think it offers decent value for a family getaway, but improvements could be made in several areas.

Rooms

6.0

The rooms had an older feel to them, and although they were clean, we arrived without any bedding or towels initially.

Service

7.0

Most of the staff were courteous and friendly, but we did encounter some challenges during busy times, especially with check-in.

Location

8.0

The location was convenient, situated right off a main road and within a short distance from various restaurants and fast food chains.

Dining

5.0

The dining options were limited and not very impressive, with mostly cold and unappetizing choices available for breakfast.

Facilities

8.0

The facilities included a fun pool area and a hot tub, which were big hits with the kids, making it a good choice for families.

Rich

United States, October 2024

7.2/10

The hotel has a fun pool area that kids really enjoy, making it a great family-friendly spot. I appreciated the friendly and helpful staff, which made our stay more pleasant. However, the noise level from the pool can be overwhelming, especially if you’re looking for a relaxing getaway. Also, the maintenance of some facilities could use improvement.

Rooms

6.0

The room we were given was spacious, but we had issues with the chlorine smell, and the layout was a bit awkward. I would rate it a 6.

Service

8.0

The service was pleasant and accommodating, making sure our needs were met throughout our stay. I'd give it a solid 8.

Location

9.0

The location is convenient, giving easy access to nearby attractions, which was a nice perk. I rate this a 9.

Dining

5.0

I found the dining options adequate, but it felt a bit chaotic during breakfast hours with not enough staff to keep things tidy. I'd rate this a 5.